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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

christopher lowe

April 26, 2023

5  out of  5 rating by christopher lowe
"ABSOLUTELY AMAZING AGENT.... Angie St. Louis was OUTSTANDING! Went out her way to make sure I actually had the best insurance with the best prices made sure to offer every deal I qualified for, set times to meet working with my work schedule. 12 out of 10 rating. I don't think I would have switched policies if it wasn't for her knowledge, effort, and enthusiasm. So pleasant to talk to, no over sale just absolute perfection."

Page Mason

April 16, 2023

5  out of  5 rating by Page Mason
"Friendly staff, and close to home. Plus you see Jake from State Farm as soon as you enter."

thomas quinn

April 10, 2023

5  out of  5 rating by thomas quinn
"Always a ready smile and a positive attitude,very EZ to deal with in person or on line."

Paul Levesque

January 19, 2023

5  out of  5 rating by Paul Levesque
"The staff here is so professional and friendly. Some of the most knowledgeable agents I've used. Highly recommend this office if you're in need of insurance. 10/10 would recommend to a friend."

Tanya Cannon

January 17, 2023

5  out of  5 rating by Tanya Cannon
"One of the best experiences I have had with an insurance agent thus far. Great customer service, excellent communication and competitive rates! I would highly recommend this office and her staff. They are wonderful!"

Chad Hoerr

May 18, 2022

5  out of  5 rating by Chad Hoerr
"Had a great experience working with this office. Mitchell was always friendly and quick to answer any questions. Wouldn’t hesitate to recommend this office to anyone!"

Haley Spaulding

May 13, 2022

5  out of  5 rating by Haley Spaulding
"Mary Chamoun is a outstanding representative"

Susan Sherwood

May 12, 2022

5  out of  5 rating by Susan Sherwood
"A huge thank you to Mitchell!! He was so helpful and informative with everything. I would highly recommend him and this company to anyone!"

Grace Sherwood

May 12, 2022

5  out of  5 rating by Grace Sherwood
"Very helpful and kind!! Highly recommend this office and the friendly staff!"

Libby Stevens

May 12, 2022

5  out of  5 rating by Libby Stevens
"I had a wonderful experience working with Betsy Thomas State Farm! They were extremely helpful and friendly. I would recommend them to anyone!!"

D Max

May 12, 2022

5  out of  5 rating by D Max
"Already bought 3 policies and will buy more … great service highly recommended!!!"

Amy Doty

May 12, 2022

5  out of  5 rating by Amy Doty
"I would definitely recommend this office for any insurance needs. It was so easy dealing with the staff when purchasing life insurance. They made the entire process convenient. Very professional office. Will keep my business here!"

Sydney Doty

May 12, 2022

5  out of  5 rating by Sydney Doty
"Betsy Thomas State Farm was very professional and personal, they helped me out in a time of need. I recommend Betsy and her whole staff to anyone in the area!"

Trish Ketz

May 2, 2022

5  out of  5 rating by Trish Ketz
"I have been with Betsy (State Farm) my entire driving life! Since day one Betsy has made having insurance so easy and always honest when I don't understand something. Betsy and her team made my horrible car accident an easy process back in Dec. and took such great care of me. I can say honestly that they are family, Betsy and Ben. The care, they get to know you, they don't rush you off the phone, and they try to help you in anyway possible. Betsy called to check on me after my car accident and was concerned about me, not my car! If you ramble about your life they listen. They truly treat you like you are family. I am so blessed to have started out with Betsy and I don't plan on ever leaving. I am also getting ready to start my stepdaughter her very own policy with State Farm, I wish we could use Betsy but her living in WV, Betsy is sending us to someone who she knows and will help us! I truly appreciate everything they have done for me and my family!"

Crystal Flora

June 4, 2021

5  out of  5 rating by Crystal Flora
"Been there a long time"

Heather Graeff

June 2, 2021

5  out of  5 rating by Heather Graeff
"Wonderful, kind and compassionate - literally everyone who works there that I have dealt with! Will never go anywhere else for insurance. If you want to be treated with respect and kindness and get great rates, I recommend to anyone to go see Betsy and her crew!"

TR Rob

May 28, 2021

5  out of  5 rating by TR Rob
"Great folks to deal with. Very helpful."

Kathryn Pignatella

April 12, 2021

5  out of  5 rating by Kathryn Pignatella
"We have had a wonderful experience using Betsy Thomas State Farm for our insurance. We recently filed a claim and the staff were extremely prompt and most helpful with assisting us and the claims process. We received our payment within just 3 days and I truly cannot say enough good things about our experience. Highly recommend this office for all of your insurance needs."

Misty Gregg

February 24, 2021

5  out of  5 rating by Misty Gregg
"The Betsy Thomas State Farm Agency is wonderful to work with!! We moved all our policies to their agency last year and Callie made some recommendations for changes which provided us with additional insurance and cost us less! Thank you! -M. Gregg"

Julia Bethel

February 8, 2021

5  out of  5 rating by Julia Bethel
"I have been with the company for years and absolutely love this place. Betsy and Callie both are incredible. Any time I have a question and email or call they are always pleasant and kind. You can tell they know their job and they do it well!"

Regena Gillispie

February 2, 2021

5  out of  5 rating by Regena Gillispie
"Great service, very friendly and knowledgeable, I would definately recomend Betsy Thomas- State Farm Insurance, give em a call!"

Robert and Bonita Johnson

December 7, 2020

5  out of  5 rating by Robert and Bonita Johnson
"This organization provides expedited service for any issue that may arise. The personnel are professional, knowledgable and friendly.We have all our insurances through this group. We also found State Farm to have very competitive pricing."


October 26, 2020

5  out of  5 rating by Terri
"Wonderful customer service! Betsy and her team get five stars!"

Michael Snow

September 18, 2020

1  out of  5 rating by Michael Snow
"Beware, I spoke to this agency and received a rate quote for a multi vehicle policy which included a motorcycle policy. The auto policy was much higher than my current Geico auto policy but the motorcycle policy was much lower. I accepted the motorcycle policy quoted to me. The agent signed me up and billed my credit card for the motorcycle policy. After receiving my new State Farm policy I cancelled my Geico motorcycle policy and received a call later from this agent that they screwed up and signed me up for a multi vehicle policy which was much cheaper than the standalone motorcycle policy. The agent advised that they could give me a policy much higher than my previous Geico policy which had a three year lowered rate standing. Rather than the agent correcting their error I received a cancellation notice."

Oscar Figueroa Figueroa

September 9, 2020

5  out of  5 rating by Oscar Figueroa Figueroa
"I recommend 100% to Betsy Thomas and her entire team work, very professional and attentive in customer service, Betsy will be providing the most convenient and cost effective insurance for your needs. Thanks so much Betsy Thomas."